The Source — Electronics Store in Toronto Old Toronto

Reviews of The Source

• Lucas

  Added 2016.06.30

  I personally will contune shopping at the source since I have found d childhood memory and one banana doesnt ruin the whole bunch but will be boycotting this location due to a complete lack of what the company stands for and what every other store does for the couminity.
• Dylan

  Added 2016.04.07

  When we inquired about purchasing one, a staff member stated they received a shipment and it's in the back but they weren't willing to go through the shipment to get it for us. The staff member gave us an excuse of how they need 2-3 days to go through the shipment and put it in their system.
• Jordan

  Added 2015.11.05

  Just came from the Yonge and Bloor source. I was with a co-worker who inquired about Google Chromecast. We had checked online, and the Yonge and Bloor location said it was available.
• Josiah

  Added 2015.07.22

  I have yet to buy something from this store that actually works, every pair of head phones I have gotten have been defected, the employee have yet to follow the routine of placing warranty under the correct name (which has the 5 grand worth of products under) making all records of shopping there from my standpoint as a custermer non existent except for the transfer they gave me. I expect when asking for a second opinion on clearence items not to be meet with call the manufactioner. To have the ability to listen to custermer when they ask for a second opinion not to say in a polite was not my companys problem.
• Quinn

  Added 2015.07.11

  It's now been well over 2 months... I spoke to store manager 2 weeks ago who CCed me on an email to their promo team. Called the store back a week later, and no gift card. The girl on the phone said she'll speak to the manager who'll call me back on Monday and transferred me to their customer service. The rep on the line said she'll investigate and call me back on Tuesday. It's now Saturday and neither the store manager, nor the customer service rep has reached out to me.
• Charlotte

  Added 2015.03.05

  Not sure what your process is, but if you state online a product is available, please train your employees to make it accessible and available for puchase.
• Mila

  Added 2014.08.06

  The most real experience I have ever had at a tech store. Anthony, the store manager is a beauty. He is knowledgeable and honest. I've bought my phone there over a year ago and just recently bought a micro SD Card for my phone there. Amazing experience.
• Addison

  Added 2014.05.18

  My experience with this store (and chain) has been nothing but disappointing! Last Cyber Monday, I agreed to switch to Bell due to a promotion this store was having for Fibe 300 for $60/month. Also, I was promised a Source gift card for $250 if I switched. This was a great deal and the sales team promised me I'd receive the gift card in 2 weeks from the installation date. I had my internet set up on Dec. 4th, and called back after 2 weeks to be told it was actually 14 business days. Then 14 business days go by and I don't hear a thing. Close to Boxing Day, I called in about the gift card and was told it had not arrived yet. At this point, I was extremely frustrated as I wanted to use the gift card to buy an item. I was transferred to a customer service rep who filled in my info and told me to put in a complaint online if I wanted. He also mentioned that supposedly it takes 6-8 weeks instead. So who was right? Was the store just telling me 2 weeks just to get my sale?
• Leonardo

  Added 2014.05.17

  Regards,
• Brayden

  Added 2014.05.14

  I am hoping that someone from the company is able to pick up on this review and help me out. A formal complaint will definitely be written. And furthermore, I will definitely be wary of dealing with the Source and this store in the future. Would give them 0 stars if Google would let me! I will never return to this store, and will suggest people go to Best Buy instead considering The Source's garbage customer service!
• Willow

  Added 2014.03.16

  A customer you just lost.
• Owen

  Added 2013.09.06

  I personally only shop at the source since the custermer service they have been giving me since I was 10 has been nothing but the finest I have received in any electronic store for my price range over the last 16 years I have found my self with over 5 grand spent at there stores. The source at young and bloor is nothing but a terrable experences and tarnishes the experences of the franchises as a whole.
• Liam

  Added 2013.08.17

  this location is a bit small, good if u need quick electronic supplies or small electronic gadgets